Refund & Delivery Policy


Our online checkout system is brought to you by WorldPay to ensure safe and secure payments. We reserve the right to amend prices at any time with all our prices listed in pounds sterling (£) excluding VAT. Orders will not be dispatched until payment has been cleared.  


Due to the nature of the product Lincoln & York cannot offer a returns option once dispatched, even if the item has been ordered incorrectly on the website. If you are unsatisfied with the product however, please contact us within 24 hours of receiving delivery and we will be more than happy to help resolve any issues.


All deliveries should be signed for and therefore if damaged on delivery, please do not except the package. When ordering online please expect 2 working days for delivery, subject to bank holidays and Christmas. For orders over £300, delivery will be made free of charge. Anything under the £300 order will add a £10 delivery charge.